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WARRANTY

Each SereniuS is unique.
The code engraved on your SR45 is your/our guarantee of quality and traceability.
Register your SR45
Sign up within 30 days of your purchase to benefit from a one-year warranty.

    WARRANTY VALIDATION

    This registration allows us/you to verify the authenticity of your SR45 and provide you with the best service regarding our technology. A human verifies each submission. Shortly, they will send you a confirmation that your SR45 is indeed an original and that its warranty is being considered.
    Preferably your mobile phone number and presented in example form: +XX 6 12 34 56 .. .. : +XX=code of your country and replaces the 0
    Date (D/M/Y) of your purchase shown on your invoice or ticket.
    Price actually paid excluding shipping coasts
    Max file size: 20MB
    Scan or take a photo of your SR45 purchase invoice.
Subscribe your warranty

Any attempt to explore the contents of the SR45 using a scanner, spectrometer, or other molecular and atomic exploration devices would destroy the properties of the product by affecting the coherence of the vibrational energy quanta within the crystal lattices that make it up.
The manufacturing defect warranty does not cover:
intentional or accidental tearing of the bail and/or attachment, impacts, falls, immersion in liquid (shower, bath, pool, drink, etc.), exposure to excessively high temperatures (direct sunlight, heating devices, etc.), crushing, forced opening, disassembly, cutting, sanding, or cleaning not in accordance with the Maintenance section below.
Maintenance
The SR45 is a natural product. Over time, the wood will change colour and the copper will oxidise. The wood requires no maintenance; do not attempt to sand or varnish it. To clean the copper, mix a little white vinegar and salt, lightly dampen a non-fibrous cloth, and gently rub the copper part.

SUPPORT

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CONTACT US

17 Pier Street, Ventnor
Isle of Wight,  PO38 1ST
Tel: +44 7405 346388

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  • English
    • Shop
    • Warranty
  • Français
    • Boutique
    • Garantie
  • Contact